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Guest Services Associate

Description

About the Company

Urban Park Services delivers customer-focused support in urban environments, ensuring smooth operations and positive guest experiences across parking and public access areas.


Position Overview

We are looking for a friendly and service-driven Guest Services Associate to assist visitors and support daily operations in Austin. This role focuses on enhancing the overall guest experience through direct interaction and assistance.


Key Responsibilities

  • Greet guests and provide assistance in a professional manner
  • Offer directions, information, and general support
  • Help manage customer flow and maintain organized service areas
  • Respond to questions and resolve basic concerns
  • Communicate with team members to support daily operations
  • Maintain a welcoming and safe environment

Minimum requirements

Qualifications

  • High school diploma or equivalent
  • Customer service or hospitality experience preferred
  • Strong communication and interpersonal skills
  • Positive attitude and professional appearance
  • Ability to work in a fast-paced environment

Compensation & Benefits

  • Salary: $16 – $25 per hour
  • Flexible scheduling options
  • Paid training
  • Opportunities for growth
  • Supportive team environment